Shipping Policy

International Orders: For international orders, please allow up to 15 days for delivery. Delivery times may vary based on customs clearance, shipping distance, and other factors beyond our control. We strive to process and ship international orders promptly, ensuring they reach you in a timely manner. If you have any concerns or require expedited shipping, please contact us at care@neymaonline.com or call us at +91 7304311764 before placing your order.

Domestic Orders (Across India): Orders within India typically take up to 7 days for delivery. Our team works diligently to process and dispatch orders promptly, aiming for a timely delivery to your specified address. However, please note that unforeseen circumstances such as local holidays or natural disasters may cause delays. Should you require urgent delivery or have any concerns regarding your order, please reach out to us using the contact details provided below.

Shipping Charges: Shipping charges for both international and domestic orders may vary based on the destination, weight, and size of the package. The shipping fee will be calculated and displayed at the checkout before the finalization of your order. Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number on the respective courier service’s website.

Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

Delivery Issues or Concerns: If you encounter any issues with the delivery of your order, such as delays, damages, or missing items, please contact us immediately at care@neymaonline.com or call us at +91 7304311764. We will work swiftly to resolve the matter and ensure your satisfaction.

Contact Us: If you have any questions, special shipping requests, or concerns regarding our shipping policy, please don’t hesitate to reach out to us using the following contact details: Email: care@neymaonline.com Phone: +91 7304311764

We value your trust in NeymaOnline and are committed to providing a seamless and satisfactory shopping experience for all our customers.